Terms of Service

Terms of Service

Last updated: April 9, 2025

Welcome to LearnPlayful! These Terms of Service ("Terms") govern your access to and use of our website (learnplayful.com), including any content, functionality, and services offered. By visiting or purchasing from our store, you agree to these terms.

1. Orders & Fulfillment

  • Orders are typically processed within 2–5 business days.
  • Once shipped, standard delivery to the U.S. takes approximately 7–15 business days.
  • We reserve the right to delay or cancel orders due to unforeseen supply or logistics issues.

2. Cancellations & Modifications

  • Once an order is placed, we cannot guarantee changes or cancellations due to the rapid processing system we use with suppliers.
  • Please double-check all order information before submitting.
  • If your order has not yet been processed, you may contact us at support@learnplayful.com to request a change. However, changes are not guaranteed.

3. Pricing, Currency & Taxes

  • All prices are listed in United States Dollars (USD).
  • Product prices do not include any local duties, import taxes, or VAT.
  • Customers are responsible for any applicable taxes or customs charges.

4. Shipping

  • We currently ship to customers within the United States only.
  • Shipping carriers include USPS, UPS, DHL, and others depending on location and availability.
  • Tracking numbers will be provided once your order is dispatched.
  • We are not responsible for delivery delays caused by customs, carriers, weather, or incorrect addresses.

5. Return & Refund Policy

For full details, please refer to our Return & Refund Policy.

Summary:

  • Returns are accepted only for damaged, defective, or incorrect items.
  • Requests must be submitted within 7 days of receiving the order.
  • Returns for reasons such as "change of mind" are not accepted.
  • Refunds are issued after returned products are received and inspected.

6. User Accounts (If Applicable)

  • Users may create an account to track orders and manage preferences.
  • You are responsible for keeping your account credentials secure.
  • We may suspend accounts found to be fraudulent or abusive.

7. Prohibited Activities

You agree not to:

  • Use our website for illegal or unauthorized purposes.
  • Violate any local or international laws.
  • Upload viruses or malicious code.
  • Collect user data without consent.

8. Limitation of Liability

LearnPlayful is not liable for indirect or consequential damages arising from the use of our website or products.

We do not guarantee uninterrupted or error-free service, but we strive to maintain high performance and uptime.

9. Policy Changes

We may update these Terms at any time. Any changes will be posted on this page. Continued use of our site constitutes acceptance of the updated terms.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: support@learnplayful.com
Website: https://learnplayful.com
Business Location: LearnPlayful (operated remotely as a cross-border ecommerce business)