Return & Refund Policy

Return & Refund Policy

Last updated: April 9, 2025

At LearnPlayful, we want you to be happy with your purchase. However, due to the nature of our fulfillment model, we only accept returns or refunds under specific conditions outlined below.

1. Eligibility for Return

We accept returns under the following conditions:

  • The item arrived damaged, defective, or significantly different from the description.
  • The item was incorrectly shipped (e.g., wrong product or missing pieces).

We do not accept returns for the following reasons:

  • Change of mind, wrong purchase, or buyer’s remorse.
  • Items returned without approval or after the return period.

2. Return Request Process

To request a return, please:

  1. Contact us within 7 days of receiving your order.
  2. Include your order number and clear photos of the issue.
  3. Email us at: support@learnplayful.com

Once approved, we will provide a return address and instructions.

3. Return Shipping

  • If the return is due to a seller error or product issue, we will cover the return shipping costs.
  • If the return is not related to product issues, we cannot accept the return.

4. Refund Process

  • Refunds will be issued within 5–7 business days after we receive and inspect the returned item.
  • Refunds will be made to the original payment method.
  • If more than 15 business days have passed, please contact us for assistance.

5. Contact Us

If you have any questions about this policy, please contact us:

📧 Email: support@learnplayful.com
🌐 Website: https://learnplayful.com